End of Lease Cleaning / How It Works
How our end of lease cleaning works
From your first quote to your agent's sign-off, here's exactly what happens. Blooms is owner-operated, not a franchise, and Allison is on-site at every clean. Once you put us in touch with your agent, we handle the back-and-forth with them for you.
Step by step
From quote to sign-off
Your quote
You request a quote
Tell us about the property and when you're moving out. Request a quote →
We send your quote
It sets out the price, what's included, our Bond Clean Guarantee and our payment terms. It's subject to your managing agent's exit checklist: if the agent needs anything beyond what's quoted, we'll tell you before anything changes.
Before the clean
Introduce us to your agent, or send us their details
Once you're happy with our quote, we'll reach out to them directly.
We confirm requirements with your agent
We check exactly what they expect from the clean. From then on we're their main contact for anything clean-related, so you're not stuck passing messages back and forth.
We confirm the final scope with you
That includes any changes from the agent and anything that's excluded.
We lock in the date
We agree a cleaning date and what needs to happen first, most importantly that all your belongings are moved out.
We re-confirm two days before
We check the date, time and access with you, and that your move-out is on track, so nothing holds up the clean on the day.
Clean day
We clean, then let you and your agent know it's done
After the clean
We fix anything the agent raises
If their inspection picks up a cleaning item, we come back and sort it out under our Bond Clean Guarantee.
We invoice once your agent signs off
Payment is due the same day.
Our promise
Our Bond Clean Guarantee
If your agent's inspection picks up anything on the agreed cleaning checklist, we'll come back and fix it at no extra cost, as long as it's raised within 7 business days of us confirming the clean is complete. We arrange the return visit directly with your agent.
The guarantee covers the cleaning we've done. Your bond refund itself is decided by your agent or landlord, and can be affected by things outside the clean, such as damage to the property or rent owing.
Payment
We only invoice once your agent has approved the clean, so you're never paying for a clean that hasn't passed. Payment is due the same day the invoice is issued, and you'll receive automatic reminders if it's still outstanding.
What we need from you
- An introduction to your managing agent, or their contact details
- All your belongings moved out before we arrive
- Access sorted for the agreed date and time
- Power and water still connected on the day
- A heads-up straight away if your move-out date changes
Moving out soon?
Get a quote and we'll take care of the clean, including liaising with your agent.
Get a Quote